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Why is Fiber better in Ammon?

Attn:  Ammon Home Owners,

How to Get Faster, More Reliable Internet for Your Home Without Data Caps and Expensive Monthly Plans.

Did you know 80% of Ammon home owners pay way too much for internet service that has unreliable bandwidth and they’re also frustrated with awful customer service they receive from their other wireless providers?

Here’s the real problem most Ammon home owners face.  

With many larger families and multiple users with different devices using their internet at the same time, it is very easy for their wireless internet connection to be lost or become frustratingly slow.

To make matters worse, with restrictive internet data caps, frequent price increases and terrible customer service, it’s no wonder why so many Ammon residents have had enough and are looking for a better alternative.

Introducing the City of Ammon’s Fiber Optic Utility service.

Optical Fiber is the best way to deliver Internet and network services.  Fiber is the clear winner when compared to other wired or fixed wireless technologies. 

Click below to learn how the City of Ammon’s Fiber Optic Utility Service can help you enjoy faster, more reliable internet service for your home or business for a fraction of the cost.

Any and all internet connections with all providers require a router AND a modem. In many cases, such as Sparklight or CenturyLink, they provide a device that is a combination router/modem. With Ammon Fiber, we provide a device that functions similarly to a modem, but it does not have wireless connectivity, so you need to plug in a wireless router to broadcast a WiFi network to allow your phones and other wireless devices to connect to the internet.

We don’t recommend a specific model or brand because there isn’t a ‘one size fits all’ solution and everyone has different brand preferences. The only requirement is that you get a wireless router NOT a modem or modem/router combination. Many routers are rated for a specific square footage of home- we recommend you find one that will fit the size of your home. We invite you to consult with your internet provider, your neighbors, or friends for recommendations.

Yes you can. There is a service called Voice Over IP (VOIP) which is phone service via the internet. There are various third-party providers that even allow you to keep your same phone number. We recommend you reach out to your new internet provider for suggestions and help with setup.

If you go to the homepage and click "Login", you can use our demo credentials to see what the web portal looks like and what the current prices are through each provider. We just ask that you don’t change the username or password on the account.

Username: coademo

Password: coademo

Fiber Optic Service is the installation and use of optical fiber from a central point to individual buildings. Packages can include high-speed internet, along with cable TV and basic telephone service.

A fiber optic cable is an insulated network cable containing glass fibers. They are designed for long distance, high-performance data networking (internet service), and telecommunications (phone service).

Fiber optic cables have a higher capacity for network bandwidth than traditional cables. It is also less susceptible to electromagnetic interference with the physical properties of the glass fibers.

The City of Ammon is expanding its Fiber Optic Service across neighborhoods where there is a high demand for it. You can register to show interest and demand for Fiber Optic Service in your neighborhood.

The LID, or Local Improvement District, is a tool that allows us to provide you with a long-term payment plan with low interest rates on the installation of the fiber cables.

Each project we complete is an LID, and any person that opts in to Fiber Optic Service through an LID that their neighborhood is a part of has the opportunity to utilize this long-term payment plan rather than pay the estimated $3,000-$3,500 installation cost in full.

We can’t say exactly when Fiber Optic Service is coming to your neighborhood until we are starting a new project. New projects are determined by the demand in each neighborhood and the cost to the city.

The only way to increase the likelihood and rate of your neighborhood getting Fiber Optic Service is to show your interest by registering in your neighborhood and encourage your neighbors to do the same.

You will be notified via mail when Fiber Optic Service is coming to your neighborhood.

You will need to purchase a wireless router to support the service from your internet service provider (ISP).

We have seen good success with Netgear products. You will need to select your router based on the size of your home and the number of devices connected. For homes 1,500 sq. ft. and under consider the R6700. For homes up to 3,500 sq. ft. consider the R8000. Visit the Netgear store for more information.

For homes over 3,000 sq. ft. consider a mesh system like Google Wifi.

For those wanting cutting edge technology consider the Ubiquiti AmpliFi ALIEN Router.

While any wireless router will work, you will want to make sure you select a router that will meet your expectations because your wireless router is what connects your devices to your fiber service. Over 90% of customer complaints come from their WiFi router's performance, not from the actual fiber service.

Your internet service provider will not provide a router, but they will have equipment available for telephone service if you choose to bundle that in with your service.

We will provide the fiber cables.

We currently have three main internet service providers (ISPs).

• Sumo Fiber Internet and Phone
• Fybercom Fiber Speed Internet
• Direct Communications

You can login to a demo account in our customer portal to see the different ISP plans available.

Just click "My Account" above and log in with the credentials below.

Username: coademo

Password: coademo

We will set up a home meeting to discuss all installation details with each homeowner. Some things to be aware of include:

• Potential landscape disruption. We will need to dig up a place for the line outside. Any disruption will be repaired, including new sod placement.
• We will be putting a box on the outside of your house, however, you will have a say in where this goes.
• We are only responsible for the line outside your home. If you want to extend the line to a central area within your home you will be responsible to do so. We can refer contractors to assist with this. We will provide the fiber to be ran inside the home.

You can call the City of Ammon during office hours at 208-612-4000 to be directed to the right person for your requested support.

If you need support related to your internet, phone, or cable service, we would suggest trying to call your service provider first. If you can’t reach them, please call us.

Nothing will happen if you don’t sign up for Fiber. You will continue on with the same service that you’ve always had.

You can always opt in to receive Fiber if you should decide that you want it later down the road. However, if you don’t opt in to Fiber during the LID while the construction crew is in your neighborhood, the cost of the installation will need to be paid upfront - amortization, or financing, will not be available when the LID is closed. If your neighborhood is in an LID, you will receive a letter in the mail to notify you when it is closed.